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Privacy Policy

Effective Date: June 3, 2025

At Pivot Market, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of personal data we collect, how it is used, shared, and how you can manage your privacy rights. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

a. Personal Data

  • Account Information: Name, email address, phone number, date of birth, and other registration details.

  • Financial Information: Payment details, transaction history, and account balances.

  • Identification Documents: Government-issued ID, proof of address, and other verification documents.

b. Usage Data

  • Device Information: IP address, browser type, operating system, and device identifiers.

  • Activity Data: Pages visited, time spent on the platform, and interaction with features.

  • Location Data: Geolocation information based on your IP address or device settings.

c. Third-Party Data

  • Social Media Information: If you choose to link your account with social media platforms, we may collect information such as your profile details and contacts.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Service Provision: To operate and maintain our platform, facilitate copy trading, and process transactions.

  • Account Management: To create and manage your account, provide customer support, and communicate updates.

  • Compliance: To verify your identity, prevent fraud, and comply with legal obligations.

  • Marketing: To send promotional materials, newsletters, and offers, subject to your preferences.

  • Analytics: To analyze usage patterns, improve user experience, and enhance platform functionality.

3. Sharing Your Information

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist in providing our services, such as payment processors and hosting providers.

  • Legal Compliance: To comply with legal obligations, respond to lawful requests, and protect our rights and property.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

  • Affiliates: With our affiliates for purposes consistent with this Privacy Policy.

We do not sell or rent your personal information to third parties.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal data we hold about you.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request deletion of your personal data, subject to certain exceptions.

  • Objection: Object to the processing of your personal data for specific purposes.

  • Withdrawal of Consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies collect information about your browsing behavior, preferences, and interactions with our services. You can manage your cookie preferences through your browser settings.

8. International Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@pivotmarket.com
Address: Pivot Market, 123 Trading Street, La, Ca, USA